Congratulations to Our 2011 Honda Council Of Leadership Recipients!
We are proud of the Russell & Smith Honda sales team that was recently honored by American Honda Motor Co., Inc., for achieving recognitions in the 2011 Council of Sales Leadership recognition program. They join a select group of leading sales consultants who provide world-class service to their customers while exhibiting a high level of professionalism.
The Honda Council of Sales Leadership is an annual recognition program designed to encourage professional development and sales excellence throughout the entire Honda Dealer Network. With a primary focus on the areas of training, sales volume and customer satisfaction, the program identifies sales consultants who excel at enhancing the overall buying experience. These members exceeded their objectives in all areas and raised the standard at Russell & Smith Honda. These valued sales consultants are influential in positioning Honda for success in 2012 and beyond.
We would like to congratulate this years members of The Council Of Excellence Program for their hard work and dedication to excellent customer service.
DealerRater's 2012 Honda Dealer of the Year - 2 Years In A Row, Russell & Smith Honda Houston
Ranked as DealerRater's 2011 Overall Dealer of the Year, 2012 Honda Dealer of the Year and 2013 Honda TX Dealer of the Year Russell & Smith Honda has an outstanding record of great prices and great service for both new and used vehicles. Russell & Smith Honda is one of the largest Honda dealers by sales volume in the state and has an excellent reputation for customer service.
Russell & Smith Auto Group was recently recognized as a 2012 Mega Dealer 100 through Ward's Auto Dealer Business
We are proud of our recent recognition as Ward's Auto Dealer Business 2012 Mega Dealer 100. Our great team here at Russell & Smith Honda is dedicated to each and every one of our customers overall experience. We will continue to serve our customers with the information, attention, and quality of service that they deserve.
Women's Certified Top Dealerships for Outstanding Customer Experience
The great individuals that work for Russell & Smith Honda have created a welcoming atmosphere for all of our important customers. The Russell & Smith Honda team has earned rave reviews on DealerRater.com. They're recognized as the 2011 DealerRater Overall Dealer of the Year, 2012 Overall National Honda Dealer of the Year and 2013 Honda TX Dealer of the Year. Along with this great honor, Russell & Smith Honda has been recognized as the country's 2012 and 2013 Top Dealerships for Outstanding Customer Experience based on a WomenCertified® Female Customer Satisfaction survey conducted with female customers.
"Recognizing the top dealerships nationwide that are women-friendly and align with women's identified preferences is important to our mission at WomenCertified, where we are women helping women make smart choices", said Delia Passi, founder of WomenCertified® and author of Winning the Toughest Customer: The Essential Guide to Selling to Women. "We are proud of Russell & Smith Honda for taking ownership of their customer experience and creating a business environment that bucks the trends and continues to provide exceptional service both to women and men alike."
We will continue in it's tradition of excellent customer service in the hopes that our customers have an excellent sales and service experience every time they visit Russell & Smith Honda.
Honda Finance Council Of Excellence 3 Years in a Row
Russell & Smith Honda has earned the 2011 HFS Council Of Excellence. Our great team of Financial Advisors have been recognized for providing outstanding financial services to our distinguished Honda customers.
BBB Awards for Excellence 2013 Winner of Distinction
Russell & Smith Honda has been recognized as one of the 2013 Winners of Distinction by the Houston Better Business Bureau Education Foundation. They honor BBB Accredited Businesses and Charity Partners throughout Houston for their superior commitment to ethics, overall excellence, and quality in the workplace. We are proud of our recognition by the BBB and will strive to provide our customers with an overall excellent experience.